Oracle Field Service Cloud
139
Reviews
4.0
Star rating
#34
Rank in Field Service Management
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
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26
Enterprise
1
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 23.0% |
| Mid-Market | 29.5% |
| Enterprise | 47.5% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|
Satisfaction ratings
Ease of Use8.5
Ease of Setup8.6
Quality of Support8.3
Meets Requirements8.8
What reviewers say
Oracle Field Service Cloud Review
4.5
“Forecasting, Capacity Management, Routing, Core Manage, Mobility”
Oracle and It's Effienciency in Managing Your Business
5.0
“Well, with Oracle you can do a lot of things. Customization at its finest. It can really automate all your business process and replacing your manual workflow with integrations and complex workflows.”
Ease of use for field techs
5.0
“It makes the techs in the field have an easier time navigating the customer experience. It allows us to combine all the different systems used for our customer data in a one stop shop for the field techs and their managers to view the data. Field service cloud also allows for an ”