Mint Service Desk
17
Reviews
4.8
Star rating
#45
Rank in Service Desk
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Winning from
Key stats
-100.0%
93
Small Business
3
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 52.9% |
| Mid-Market | 35.3% |
| Enterprise | 11.8% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2026 Q2 | 1 | 4.5 |
Satisfaction ratings
Ease of Use8.9
Ease of Setup9.3
Quality of Support9.7
Meets Requirements9.4
What reviewers say
Easy Setup, Solid Ticket Management with Clear Pricing
4.5
“It’s easy to set up and offers a solid ticket management solution, with clear pricing and no surprises.”
Easy to use and implement Service Desk System with good support.
5.0
“Easy to use and implement system. Quite nice interface with good functionality. Support is very helpful. We use it everyday for supporting our customers.”
Easy to use, friendly, fast and complete.
5.0
“Easy to learn and use for beginners and complete for advanced users. Very good and logical for administrators. Fast. Nice and convenient interface.”