G2 Vendor Directory

Omind

by Omind.ai

71

Reviews

4.5

Star rating

#44

Rank in Speech Analytics

Pros and cons

Pros

  • Data Management
  • Accuracy
  • Messaging Automation
  • Ease of Use
  • Customer Support
  • Daily Use

Cons

    Traffic & LLM citations

    Monthly G2.com page views and citations by AI answer engines for Omind.

    Page views and citations · Omind

    Source: G2 review data

    Winning from

    Based on reviewers who said they switched from another product.

    1

    ZingHR

    1 switched

    Losing to

    Based on reviewers of other products who said they switched from Omind.

    1

    Zanda (formerly Power Diary)

    1 switched

    Key stats

    -100.0%

    68

    Enterprise

    4

    Adoption by company size

    SegmentShare of reviews
    Small Business11.9%
    Mid-Market19.4%
    Enterprise68.7%

    Quarterly history

    QuarterReviewsStar rating
    2026 Q135.0
    2026 Q25—

    Satisfaction ratings

    Ease of Use9.4
    Ease of Setup9.4
    Quality of Support8.9
    Meets Requirements9.1

    What reviewers say

    Easy to Use, But Needs More Improvements

    2.5

    “The Omind tool is user friendly and streamlined, thanks to its AI assistance, making it quick and efficient to use without being time consuming.”

    Quality Analyst

    User-Friendly, but Accuracy Issues in Parameter Grading

    2.5

    “It’s user-friendly and straightforward, does not require much thinking.”

    QA

    Helpful interaction summaries, but accuracy gaps still require manual entry

    2.5

    “what I like about the tool is that it provides with a summary of the interaction”

    Quality Analyst