G2 Vendor Directory

HostGator

by Newfold Digital

258

Reviews

3.6

Star rating

#7

Rank in Dedicated Hosting

Pros and cons

Pros

  • Ease of Use
  • Easy Setup
  • User-Friendly
  • User Interface
  • Domain Services
  • WordPress

Cons

  • Email Issues
  • Customer Support
  • Downtime Issues
  • Service Downtime
  • Hosting Issues
  • Technical Issues

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for HostGator.

Page views and citations · HostGator

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from HostGator.

Key stats

-100.0%

15

Small Business

7

Adoption by company size

SegmentShare of reviews
Small Business79.4%
Mid-Market14.4%
Enterprise6.2%

Quarterly history

QuarterReviewsStar rating
2025 Q113.0
2025 Q352.6
2025 Q415.0
2026 Q224.5

Satisfaction ratings

Ease of Use8.3
Ease of Setup8.3
Quality of Support7.4
Meets Requirements8.0

What reviewers say

Easy to Use, Fast Hosting at an Ultra-Fair Price

5.0

“When I started, I loved HostGator. It is an easy to use host, that provides all the basics and ticks all the boxes. Their prices are ultra-fair and allowed me to make money selling hosting to others. The performance was spot on and the sites loaded quickly, even if I could not se”

Website Developer, E-Commerce Specialist

I left this platform for a more secure option.

2.0

“Ease of setup and the Support was really great when I needed them. Since I rely on my website, the daily up time and usage is critical. It is easy to register and set up a domain. The integration of domains and sites was easy enough. The CNAME setup and sub domains, were all ”

Marketing Consultant

An Affordable Way to Manage Your Domain

5.0

“It made purchasing the domain really simple. I have actually purchased more than one domain from them. We purchase a couple years at a time so we save money.”

President