G2 Vendor Directory
15

Reviews

4.7

Star rating

#32

Rank in Communication Platform as a Service (CPaaS)

Pros and cons

Pros

  • Customer Support
  • Easy Setup
  • Staff Support
  • Efficiency
  • Easy Integrations
  • Messaging

Cons

  • Missing Features
  • Messaging Issues

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Mtalkz.

Page views and citations · Mtalkz

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Key stats

—

80

Small Business

4

Adoption by company size

SegmentShare of reviews
Small Business66.7%
Mid-Market26.7%
Enterprise6.7%

Quarterly history

QuarterReviewsStar rating

Satisfaction ratings

Ease of Use9.9
Ease of Setup9.5
Quality of Support9.7
Meets Requirements9.6

What reviewers say

One of the best Email & SMS service providers

5.0

“For the past 1.5 years, we have partnered with Mtalkz and utilized their Email and SMS solutions for customer outreach. Working with them has been enjoyable due to their responsive team and prompt issue resolution.”

Search Engine Optimization Executive

It was a Great Experience working with them!

5.0

“We've used their Bulk SMS services for our organization to shoot transactional and promotional sms to our users. Must say they have great tech to support their client 24/7!”

Deputy Manager Service Quality

HAD A GREAT EXPERIENCE WHILE INTEGRATING WHATSAPP CHATBOTS!!

5.0

“The support team is the backbone of the business, and Mtalkz has the best Tech Support team to tackle customer needs, as Shivam helped even after he was traveling for some personal work. These small things make a brand stand out from others; best wishes to all the team!”

Financial Analyst