G2 Vendor Directory

Service Pro® Software

by MSI Data

22

Reviews

4.4

Star rating

#95

Rank in Field Service Management

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Service Pro® Software.

      Page views and citations · Service Pro® Software

      Source: G2 review data

      Winning from

      Based on reviewers who said they switched from another product.

      Key stats

      —

      55

      Mid-Market

      1

      Adoption by company size

      SegmentShare of reviews
      Small Business13.6%
      Mid-Market77.3%
      Enterprise9.1%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use8.7
      Ease of Setup7.6
      Quality of Support8.7
      Meets Requirements7.9

      What reviewers say

      Incredible Software

      5.0

      “Service Pro's biggest stregnth is the ability to design an inspection based on your needs. Too many applications try to use canned inspections for multiple industries, sorry, an A/C inspectin and Generator inspection are two very different procedures. With Service Pro, I can surv”

      Service Manager

      Our experience is that the support is good but have had issues with implementation and customization

      3.0

      “Service Pro allowed us to have a more integrated system with scheduling and alerts, helping our overall process and flow. It also stored service reports, electronically giving us the ability to monitor work quickly and review easily.”

      Project Manager

      Great Software for Scheduling

      4.0

      “I love the scheduling Aspects and How the field can commincate with the office and vise versa.”

      Operations