XProtect
Reviews
Star rating
Rank in Video Surveillance
Pros and cons
Pros
- Features
- Ease of Use
- Integration Capabilities
- Customer Support
- Security
- Monitoring
Cons
- Expensive
- Complex Setup
- Interface Design
- Slow Performance
- Missing Features
- Dependency Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 22.8% |
| Mid-Market | 46.7% |
| Enterprise | 30.4% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 14 | 4.6 |
| 2025 Q1 | 5 | 4.4 |
| 2025 Q2 | 13 | 4.5 |
| 2025 Q3 | 1 | 5.0 |
| 2025 Q4 | 6 | 4.7 |
| 2026 Q1 | 1 | 4.5 |
| 2026 Q2 | 7 | 4.6 |
| 2026 Q3 | 3 | 4.8 |
Satisfaction ratings
What reviewers say
Xprotect’s Open Architecture, Strong Integrations, and Reliable Support
“Xprotect offers great flexibility to my projects in terms of it's open architecture and integrations possibilities. The after sales support is also very helpful and efficient to solve any challenges while deployment. The performance of the application is also we'll optimised and ”
Open, Integration-Rich XProtect with Smooth Performance and Effective Support
“The best part of XProtect is its openness and the way it integrates with multiple ELV systems out there. Its huge list of supported devices and technology partners gives me strong confidence in its capabilities. The support team is also quite effective at providing the resolution”
Exceptional Support with User-Friendly Dashboard
“I really appreciate how good the tech support for XProtect is. We had some technical issues and their team helped us work through them efficiently. The dashboard is another highlight; it's very user-friendly and enables multiple users to access the cameras they need without being”