Symphony
45
Reviews
4.2
Star rating
#3
Rank in Other Finance & Admin.
Pros and cons
Pros
- Ease of Use
- Features
- Customer Support
- Communication
- Reliability
- Helpful
Cons
- Missing Features
- Expensive
- Limited Language Support
- Connection Issues
- Software Issues
- Learning Curve
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
—
45
Enterprise
5
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 8.9% |
| Mid-Market | 15.6% |
| Enterprise | 75.6% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q4 | 6 | 4.7 |
Satisfaction ratings
Ease of Use8.9
Ease of Setup9.3
Quality of Support9.2
Meets Requirements8.8
What reviewers say
Highly recommend to an Asset Manager
5.0
“The support provided by our dedicated customer specialists is excellent as they know our use cases and what we need from Symphony. They are open to suggestions and provide training for our users when requested with office visits when requested.”
Efficient, Business-Focused Chat for Finance—Lacks Some Extras of Slack or Teams
4.0
“Great for companies that are in the financial industry as well as allowing for a dense chat layout that doesn't take up a lot of screen real-estate”
Effortlessly Easy to Use
4.0
“The continuous improvement to the functionality and reliability”