Rhombus
Reviews
Star rating
Rank in Video Surveillance
Pros and cons
Pros
- Ease of Use
- Camera Quality
- Customer Support
- Features
- Security
- Installation Ease
Cons
- Camera Issues
- Expensive
- Access Issues
- Limited Features
- Slow Performance
- Inaccurate Detection
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 41.9% |
| Mid-Market | 48.0% |
| Enterprise | 10.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 26 | 4.6 |
| 2025 Q1 | 38 | 4.6 |
| 2025 Q2 | 66 | 4.6 |
| 2025 Q3 | 6 | 4.8 |
| 2026 Q2 | 1 | 5.0 |
| 2026 Q3 | 1 | 5.0 |
Satisfaction ratings
What reviewers say
Best-in-Class Support, Competitive Pricing, and Constant Improvements
“They have the absolute best support! I receive a response via email within minutes and they are always prompt and thorough with their support. Pricing is very competitive and their product is the best we have used over the last 10 years.”
Best in its class
“Rhombus’s partner network is great. They do a solid job empowering you and providing training on their products. Their integrations with other vendors in the networking space also make them more attractive compared with other camera vendors.”
Very satisified with the product and support after the purchase!
“Very user friendly interface and the support after the sale is excellent. We had a little trouble figuring out how to use a couple features and we set up a call with their support and within minutes into the call our question was resolved. It was actually us causing the issue, th”