G2 Vendor Directory

Remote Desktop Services

by Microsoft

140

Reviews

4.5

Star rating

#11

Rank in Remote Desktop

Pros and cons

Pros

  • User-Friendly
  • Easy Setup

Cons

    Traffic & LLM citations

    Monthly G2.com page views and citations by AI answer engines for Remote Desktop Services.

    Page views and citations · Remote Desktop Services

    Source: G2 review data

    Winning from

    Based on reviewers who said they switched from another product.

    1

    TeamViewer

    3 switched
    2

    ManageEngine Mobile Device Manager Plus

    1 switched
    3

    LogMeIn Rescue

    1 switched

    Losing to

    Based on reviewers of other products who said they switched from Remote Desktop Services.

    1

    TeamViewer

    6 switched
    2

    TSplus

    2 switched
    3

    SSH PrivX

    1 switched
    4

    RemotePC

    1 switched
    5

    LogMeIn Central

    1 switched

    Key stats

    —

    66

    Small Business

    1

    Adoption by company size

    SegmentShare of reviews
    Small Business33.6%
    Mid-Market33.6%
    Enterprise32.9%

    Quarterly history

    QuarterReviewsStar rating
    2025 Q215.0

    Satisfaction ratings

    Ease of Use9.3
    Ease of Setup9.0
    Quality of Support8.7
    Meets Requirements9.2

    What reviewers say

    Reasons to use

    4.5

    “It's a robust product,user friendly, security compliance is good”

    Data Engineer

    it was really good experience,

    5.0

    “the service was fast and reliable no issue while using the rdp user friendly and easy to use”

    Technical Lead Azure Stack and AWS

    All togeter it was a nice experience

    4.5

    “Best part of remote desktop service is that we can access sverthing remotely which helps us cut down the responce time”

    Technical Support Engineer