Mentionlytics
Reviews
Star rating
Rank in Media Monitoring
Pros and cons
Pros
- Customer Service
- Ease of Use
- Customer Support
- Helpful
- User Interface
- Dashboard Usability
Cons
- Expensive
- Mentions Management
- Learning Curve
- Limited Customization
- High Pricing
- Slow Performance
Traffic & LLM citations
Source: G2 review data
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 71.9% |
| Mid-Market | 22.8% |
| Enterprise | 5.3% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 5 | 4.6 |
| 2025 Q1 | 6 | 4.9 |
| 2025 Q2 | 3 | 4.5 |
| 2025 Q4 | 2 | 4.8 |
| 2026 Q1 | 3 | 4.8 |
| 2026 Q2 | 16 | 4.9 |
| 2026 Q3 | 3 | 4.8 |
Satisfaction ratings
What reviewers say
Seamless Social Listening with Stellar Support
“I like that the user interface of Mentionlytics is easy to use and navigate. The customer service team handles issues well, which is nice. The initial setup was very easy, and the onboarding session was seamless. The pricing was also a motivation for switching to Mentionlytics fr”
Powerful, User-Friendly Social Listening with Actionable AI Insights
“It is a powerful and user-friendly social listening platform that combines brand monitoring, sentiment analysis, competitor tracking, and AI-driven insights into a single solution. Its comprehensive monitoring capabilities, intuitive interface, and actionable analytics make it an”
Intuitive, Easy-to-Use Platform with Great Social Tracking and Visualizations
“Variety of social platforms tracked; variety of data visualizations; ease of use and intuitive interface”