Mention
Reviews
Star rating
Rank in Media Monitoring
Pros and cons
Pros
- Ease of Use
- Time-saving
- Brand Monitoring
- Integrations
- Social Media Integration
- Mentions Tracking
Cons
- Inaccuracy
- Inconsistent Outputs
- Data Inaccuracy
- Irrelevant Content
- Expensive
- Manual Labor
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 63.4% |
| Mid-Market | 27.3% |
| Enterprise | 9.3% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q1 | 1 | 5.0 |
| 2026 Q1 | 2 | 3.8 |
Satisfaction ratings
What reviewers say
Fast, Near-Instant Alerts for PR and Brand Monitoring
“Alerts come in almost immediately when something is published. For PR, brand monitoring, or crisis situations, speed actually matters, and Mention does this part well without weird delays.”
Good Automation - Excellent Customer Support
“The staff is terrific, and the training and ease of use of the software are fantastic.”
It is really good for finding brand mentions on websites and social networks
“In my organization, we use Mention frequently to detect critical mentions of our brand and essential information for our marketing. Its user interface is intuitive, making it easy to use and the dashboard relatively easy to use. Thanks to this tool, we find in record time good an”