G2 Vendor Directory

Mekari

#4 in Omnichannel Commerce

Jakarta Pusat, ID

4

Products on G2

126

Total reviews

4.7

Avg. star rating

  • Mekari Qontak ranks #4 in Omnichannel Commerce.
  • Reviews across Mekari's portfolio declined 33.3% quarter-over-quarter.
  • Mekari's 4 products span 6 categories on G2.
  • Mid-Market is the largest segment among reviewers, at 60.0%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Mekari's products.

Page views and citations · Mekari

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

1

Meta Platforms, Inc

2 switched
2

Adobe

1 switched
3

BambooHR

1 switched
4

Odoo

1 switched
5

Docusign

1 switched

Losing to

Based on reviewers of other products who said they switched from Mekari.

1

Humanica Group

4 switched
2

Fatiha Sakti (Fast-8)

3 switched
3

respond.io

2 switched
4

PT Linov Roket Prestasi

1 switched
5

HashMicro

1 switched

Key stats

-33.3%

#4

6

Mid-Market

2015

1,724

Jakarta Pusat, ID

Adoption by company size

SegmentShare of reviews
Small Business32.0%
Mid-Market60.0%
Enterprise8.0%

Quarterly history

QuarterTotal reviewsAvg. rating
2025 Q134.0
2025 Q284.6
2025 Q3144.7
2025 Q4274.8
2026 Q1124.9
2026 Q2214.9
2026 Q3144.8