
Medallia Video
14
Reviews
4.3
Star rating
#16
Rank in Consumer Video Feedback
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Key stats
—
57
Mid-Market
1
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 35.7% |
| Mid-Market | 57.1% |
| Enterprise | 7.1% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|
Satisfaction ratings
Ease of Use8.1
Ease of Setup8.6
Quality of Support9.3
Meets Requirements9.4
What reviewers say
Great
2.5
“Video intelligence best platform. Tells alot about thecudtomer experience and best themes to use.”
An efficient and interactive dive into data analysis with a customer friendly interface.
4.5
“As stated before, the customer-friendly interface and comfortable view of the overall platform are second to none. Moreover, the video analysis is just top of the line.”
Zaki review
3.5
“The video intelligence platform of living lens. The anlyzing of data from so many aspects. Tools that i'm comfortable with. The comparison is obviously on the basis of the video intelligence platform”