Maze
Reviews
Star rating
Rank in User Research Repositories
Pros and cons
Pros
- Features
- Ease of Use
- User Interface
- Intuitive
- Survey Management
- Tracking
Cons
- Limited Functionality
- Limitations
- Complex Usability
- Limited Customization
- Limited Surveys
- Poor Customer Support
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 31.5% |
| Mid-Market | 45.9% |
| Enterprise | 22.5% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 4 | 4.6 |
| 2025 Q1 | 8 | 4.1 |
| 2025 Q4 | 2 | 3.5 |
Satisfaction ratings
What reviewers say
Maze Review
“I am using Maze for the long time and i like to test design, prototypes and live websites easily with Maze. it has seamless integrations with Figma, Sketch, Adobe XD and we can validate the ideas before development. Maze is ease to implement and support data driven designs.”
A fast way to test with easy to use testing tools
“What I like about maze is how easy it is to use, and how you can have a variety of testing types to choose from. As a product designer I also like the connection it has with Figma, and how it easily refresh after making changes in the file, also love the follow up questions with ”
Needs more flexibility when it comes to questions
“It gets the job done for the most part. The product UI is good, the functionality allows me to get the insights I'm looking for MOST of the time. I use it once every few months.”