Dovetail
Reviews
Star rating
Rank in User Research Repositories
Pros and cons
Pros
- Ease of Use
- Features
- Useful
- Insights
- Insights Analysis
- Analytics
Cons
- Missing Features
- Limitations
- Inefficient Tagging
- Complexity
- Lack of Guidance
- Organizational Challenges
Traffic & LLM citations
Source: G2 review data
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 27.5% |
| Mid-Market | 46.1% |
| Enterprise | 26.3% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 99 | 4.6 |
| 2025 Q1 | 1 | 5.0 |
| 2025 Q2 | 3 | 4.7 |
| 2025 Q3 | 8 | 4.5 |
| 2025 Q4 | 6 | 4.8 |
| 2026 Q1 | 2 | 4.0 |
| 2026 Q2 | 3 | 4.0 |
| 2026 Q3 | 2 | 4.5 |
Satisfaction ratings
What reviewers say
Great for Organizing Research and Transcripts, but Frequent Changes Disrupt Workflow
“I can bring all my research and my user base into one place, which makes it much easier to keep everything organized. It also lets me transcribe audio interviews—something I can’t do with my other research tools.”
Centralized Research Hub with Powerful AI Features
“I use Dovetail for research synthesis and consumption. I like that it has become a centralized location for all our research data. The AI features are quite impressive, especially the ability to chat with the data, which is really helpful. I also appreciate the highlights, partic”
I couldn't do my work without dovetail
“Without Dovetail, I wouldn't be able to conduct as many user interviews or extract actionable insights as effectively as I do now. Having access to a complete transcript, automated highlights, and the ability to edit everything allows me to relax and concentrate fully on each int”