Maze
Reviews
Star rating
Rank in Conversational AI Survey Platforms
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 45.2% |
| Mid-Market | 41.9% |
| Enterprise | 12.9% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2026 Q2 | 1 | 4.5 |
| 2026 Q3 | 20 | 4.5 |
Satisfaction ratings
What reviewers say
Great unmoderated user research tool, though response limits can be restrictive for larger teams
“What I Like (Pros) Seamless Integration: Integrates exceptionally well with design tools like Figma, Adobe XD, and Sketch for instant prototype testing. Automated Analytics & Reports: Generates clear visual reports, heatmaps, and success metrics automatically after tests are co”
Fast, Intuitive Usability Testing That Speeds Up Design Validation
“What I like most about Maze is how quickly it lets us set up unmoderated usability tests and gather actionable insights. The interface is very intuitive, so it’s easy to build “mazes” from our Figma prototypes in just a few minutes. Rather than waiting weeks for scheduled user in”
Maze Pinpoints Friction in User Journeys and Improves Flow Clarity
“What I like most about Maze is how it helps me catch friction in specific user journeys. While designing a multi-step signup flow, I wanted to know whether users could move from account creation to the final confirmation without getting confused. I tested the prototype in Maze an”