
Maestra
Reviews
Star rating
Rank in Customer Data Platform (CDP)
Pros and cons
Pros
- Customer Support
- Ease of Use
- Helpful
- Integrations
- Easy Integration
- Automation
Cons
- Learning Curve
- Not Intuitive
- Segmentation Issues
- Poor Interface Design
- Limited Features
- Complex Navigation
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 45.8% |
| Mid-Market | 48.6% |
| Enterprise | 5.6% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 4 | 4.9 |
| 2025 Q2 | 1 | 4.5 |
| 2025 Q3 | 3 | 4.8 |
| 2025 Q4 | 14 | 4.8 |
| 2026 Q1 | 17 | 4.7 |
| 2026 Q2 | 10 | 4.7 |
| 2026 Q3 | 8 | 4.9 |
Satisfaction ratings
What reviewers say
Maestra covers all our CRM — and treats you like a person, not a ticket
“There are a lot of reasons I like Maestra, but if I had to pick just one, it's the customer support. They take you through the whole process and help with everything you need. They're always online, always there to answer questions or advise you on what to do. At a time when g”
Unmatched Account Management Support That Drives Real Performance Gains
“Support from the account management team is unmatched, and they consistently help ensure we’re successful in both our day-to-day operations and when taking on large new initiatives. The Maestra team is quick to propose solutions and to address bigger, more in-depth business needs”
Excellent Support and Flexible Automation
“The support team is very responsive and collaborative. They take the time to understand our specific use case, ask clarifying questions, and work through solutions with us in real time. I also appreciate that they proactively suggest simpler approaches when possible and are willi”