G2 Vendor Directory

MadCap Software

#3 in Help Authoring Tool (HAT)

Denver, CO

2

Products on G2

512

Total reviews

4.4

Avg. star rating

  • MadCap Flare ranks #3 in Help Authoring Tool (HAT).
  • Reviews across MadCap Software's portfolio declined 100.0% quarter-over-quarter.
  • MadCap Software's 2 products span 7 categories on G2.
  • Mid-Market is the largest segment among reviewers, at 51.7%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across MadCap Software's products.

Page views and citations · MadCap Software

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

Losing to

Based on reviewers of other products who said they switched from MadCap Software.

Key stats

-100.0%

#3

7

Mid-Market

2005

124

Denver, CO

Adoption by company size

SegmentShare of reviews
Small Business17.5%
Mid-Market51.7%
Enterprise30.8%

Quarterly history

QuarterTotal reviewsAvg. rating
2024 Q435.0
2025 Q214.5
2025 Q314.0
2025 Q415.0
2026 Q125.0
2026 Q274.6