Lightspeed Restaurant
55
Reviews
4.3
Star rating
#7
Rank in Restaurant POS
Pros and cons
Pros
- Features
- Ease of Use
- Reporting
Cons
- Poor Support Access
- Poor Customer Support
- Poor Reporting
- Setup Difficulty
- Payment Issues
- High Fees
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
—
58
Small Business
2
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 85.5% |
| Mid-Market | 10.9% |
| Enterprise | 3.6% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q2 | 1 | 3.0 |
| 2026 Q1 | 1 | 1.5 |
| 2026 Q3 | 1 | 5.0 |
Satisfaction ratings
Ease of Use9.3
Ease of Setup8.8
Quality of Support8.8
Meets Requirements9.2
What reviewers say
Spencer Made Our Lightspeed X Upgrade Seamless
5.0
“Spencer quickly attended to every issue… Spencer quickly attended to every issue and greatly assisted with moving my ECWID site over to Lightspeed X when I upgraded to the Core plan. He touched base with me numerous times to ensure everything had gone to plan and assisted with a”
Aggressive Sales
1.5
“I appreciate the potential reporting features of Lightspeed Restaurant.”
Simple POS not very powerful
3.0
“It is easy to use for users, and has nice features for clients”