G2 Vendor Directory

Maitre'D

by PayFacto

14

Reviews

3.8

Star rating

#28

Rank in Restaurant POS

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Maitre'D.

      Page views and citations · Maitre'D

      Source: G2 review data

      Losing to

      Based on reviewers of other products who said they switched from Maitre'D.

      Key stats

      —

      7

      Small Business

      1

      Adoption by company size

      SegmentShare of reviews
      Small Business57.1%
      Mid-Market21.4%
      Enterprise21.4%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use7.5
      Ease of Setup7.9
      Quality of Support7.7
      Meets Requirements8.0

      What reviewers say

      Easy to use POS with great reporting

      4.0

      “Very easy to set up. Employees can use it easily. I can access loads of information with their reporting.”

      General Manager

      Maitre'd 7

      2.5

      “Maitre'd is great for running multiple sites or locations due to the broadcast functionality and ability to setup a central server. The simplicity of the user interface keeps training simple and allows us to push guests through line and orders to the kitchen quickly. The API also”

      Help Desk Administrator

      Server who now works in tech.

      3.5

      “Features such as splitting and labelling a bill are very useful. Though this is possible in Maitre'D it is not easy or intuitive.”

      Office & Marketing Manager