ViaSay
Reviews
Star rating
Rank in Bot Platforms
Pros and cons
Pros
- Insights
- Training
- Usability
- Efficiency
- Helpful
- Customer Support
Cons
- Learning Curve
- AI Limitations
- Flow Management
- Team Dependency
Traffic & LLM citations
Source: G2 review data
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 16.0% |
| Mid-Market | 50.0% |
| Enterprise | 34.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|
Satisfaction ratings
What reviewers say
Working with Laiye is a true pleasure
“Laiye excels in the support you receive: our account manager is always ready to assist us with any questions and to set up training and new use cases. Improvements are proposed proactively based on precise analyses that are discussed in recurrent meetings. If you are a starter, t”
Excelente BOT para mejorar nuestro servicio de atención
“El soporte recibido! No sólo para la implementación del bot en la web sino para todo el seguimiento post lanzamiento. Un equipo totalmente predispuesto a brindarnos ideas y soluciones para el desarrollo del bot permitiendonos obtener los mejores resultados.”
Great team to work with
“They were very attentive throughout the entire implementation process of our chatbot”