G2 Vendor Directory

Kintsugi

by Kintsugi AI

58

Reviews

4.6

Star rating

#5

Rank in Sales Tax and VAT Compliance

Pros and cons

Pros

  • Customer Support
  • Time-saving
  • Ease of Use
  • Helpful
  • Onboarding
  • Ease of Filing

Cons

  • Tax Issues
  • Integration Issues
  • Expensive
  • Poor Customer Support
  • Technical Issues
  • Improvement Needed

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Kintsugi.

Page views and citations · Kintsugi

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Key stats

+87.5%

81

Small Business

1

Adoption by company size

SegmentShare of reviews
Small Business77.6%
Mid-Market22.4%
Enterprise0.0%

Quarterly history

QuarterReviewsStar rating
2025 Q134.8
2025 Q225.0
2025 Q3224.6
2026 Q110.0
2026 Q284.9
2026 Q3154.6

Satisfaction ratings

Ease of Use9.4
Ease of Setup9.0
Quality of Support9.6
Meets Requirements9.4

What reviewers say

Simple Interface That Streamlines Transaction Reporting

5.0

“The interface is simple and the platform really helped streamline our transaction reporting.”

School Operations Associate

Stellar Communication and Above-and-Beyond Support from Kintsugi

5.0

“The communication from Kintsugi is stellar, their willingness to go above and beyond has been refreshing.”

Head of Finance

Kintsugi Makes Sales Tax Filing Easy and Stress-Free

4.5

“Kintsugi has simplified my life. Automating sales tax filings has taken away a worry I used to have, and overall, it’s easy and straightforward to manage. The seamless integration with Shopify, Amazon, and my traditional resellers removes the stress of collecting sales tax.”

CEO