TaxJar
Reviews
Star rating
Rank in Sales Tax and VAT Compliance
Pros and cons
Pros
- Tax Automation
- Time-saving
- Ease of Filing
- Automation
- Ease of Use
- Customer Support
Cons
- Tax Issues
- Poor Customer Support
- Complex Customization
- Improvement Needed
Traffic & LLM citations
Source: G2 review data
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 88.5% |
| Mid-Market | 10.7% |
| Enterprise | 0.8% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q1 | 3 | 4.3 |
| 2025 Q2 | 3 | 5.0 |
| 2025 Q3 | 5 | 4.4 |
| 2025 Q4 | 1 | 5.0 |
| 2026 Q2 | 3 | 4.0 |
| 2026 Q3 | 11 | 4.3 |
Satisfaction ratings
What reviewers say
TaxJar Makes Sales Tax Filing Faster, Easier, and Far Less Stressful
“TaxJar saves me a ton of time every month. It pulls transactions from all the different platforms we sell on and brings everything together in one place. Instead of manually figuring out how much we sold in each city, county, and tax jurisdiction, TaxJar breaks it all down and gi”
Effortless Tax compliance for our e-commerce business
“I really like how simple TaxJar is to use and how it can automate and auto-file our taxes. It's easy to connect with our Shopify store, allowing TaxJar to automatically pull all of our transactions. Once it has all the information, we just provide our tax registration details, an”
Clear, Easy-to-Use Sales Tax Data—Though the Recent Price Increase Stings
“It’s easy to use, and even if you’re filing the state sales tax yourself, the data is presented in a clear, easy to understand format.”