Ascend
Reviews
Star rating
Rank in Nonprofit CRM
Pros and cons
Pros
- Database Management
- Platform Quality
- Comprehensive
- Customizability
- Continuous Improvement
- Automation
Cons
- Difficult Customization
- Limited Customization
- Missing Features
- Expertise Required
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 28.6% |
| Mid-Market | 50.0% |
| Enterprise | 21.4% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2026 Q1 | 2 | 4.5 |
| 2026 Q2 | 1 | 5.0 |
| 2026 Q3 | 11 | 4.1 |
Satisfaction ratings
What reviewers say
Integrated KPI Reporting That Saves Hours
“What I like is that, unlike other CRMs, Ascend comes with an integrated reporting layer built around industry-specific KPIs. It saves me hours I’d otherwise spend running manual queries.”
Predictive Dashboards Enhance Workflow, Minor Sync Slowdowns
“I like the predictive dashboard; it's great. I also like the real-time visibility and the ease with which the team can record notes and metrics for the board of directors.”
Ascend Centralizes Our Data and Redefines How We Work
“Having all our data in one org and accessible to everyone. Ascend has redefined how we do work and has brought as a lot of potential in what we can enhance and build upon”