Blackbaud Enterprise Fundraising CRM
45
Reviews
3.5
Star rating
#46
Rank in Nonprofit CRM
Pros and cons
Pros
- Integrations
- Software Tools
- Customizability
- Easy Integrations
- Comprehensive
- CRM Integration
Cons
- Expensive
- Poor Customer Support
- Data Migration
- Clunky Interface
- Excessive Fees
- High Fees
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
+0.0%
11
Mid-Market
2
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 31.8% |
| Mid-Market | 50.0% |
| Enterprise | 18.2% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q3 | 2 | 1.8 |
| 2025 Q4 | 1 | 5.0 |
| 2026 Q2 | 1 | 4.5 |
| 2026 Q3 | 1 | 5.0 |
Satisfaction ratings
Ease of Use7.3
Ease of Setup5.3
Quality of Support6.9
Meets Requirements7.4
What reviewers say
Blackbaud eTapestry – 12+ Years of Disappointment
0.0
“I did not like any part of my experience with Blackbaud eTapestry. From start to finish, the software was clunky, outdated, and frustrating to use, making even simple tasks unnecessarily difficult. The cost is outrageously high for what you get, and the customer service was consi”
Nice CRM with great API
5.0
“I like the fact that the API makes the data very accessible.”
Terrible experience
0.0
“Blackbaud has a good sales pitch until you start using the software and everything beyond that is terrible. Support and customer service is awful.”