G2 Vendor Directory

Joy

#8 in Loyalty Management

N/A

1

Products on G2

76

Total reviews

4.8

Avg. star rating

  • Joy Loyalty ranks #8 in Loyalty Management.
  • Reviews across Joy's portfolio declined 62.5% quarter-over-quarter.
  • Joy's 1 product span 1 category on G2.
  • Small Business is the largest segment among reviewers, at 93.3%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Joy's products.

Page views and citations · Joy

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

1

Smile.io

5 switched
2

LoyaltyLion

2 switched
3

Yotpo

1 switched
4

CWILL

1 switched
5

Growave.io

1 switched

Losing to

Based on reviewers of other products who said they switched from Joy.

1

Froonze

1 switched

Key stats

-62.5%

#8

1

Small Business

7

N/A

Adoption by company size

SegmentShare of reviews
Small Business93.3%
Mid-Market6.7%
Enterprise0.0%

Quarterly history

QuarterTotal reviewsAvg. rating
2025 Q215.0
2025 Q3184.9
2025 Q4164.8
2026 Q1194.8
2026 Q2164.8
2026 Q364.8