G2 Vendor Directory

CWILL

#6 in Returns Management

201 Commonwealth Ct Cary, NC 27511 United States

3

Products on G2

226

Total reviews

4.8

Avg. star rating

  • CWILL Order Tracking ranks #6 in Returns Management.
  • Reviews across CWILL's portfolio declined 70.0% quarter-over-quarter.
  • CWILL's 3 products span 4 categories on G2.
  • Small Business is the largest segment among reviewers, at 98.9%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across CWILL's products.

Page views and citations · CWILL

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

1

AfterShip

7 switched
2

Loox

2 switched
3

Smile.io

2 switched
4

TrackingMore

2 switched
5

Radial

1 switched

Losing to

Based on reviewers of other products who said they switched from CWILL.

1

TrackingMore

2 switched
2

AfterShip

2 switched
3

Joy

1 switched

Key stats

-70.0%

#6

4

Small Business

2014

98

201 Commonwealth Ct Cary, NC 27511 United States

Adoption by company size

SegmentShare of reviews
Small Business98.9%
Mid-Market0.6%
Enterprise0.6%

Quarterly history

QuarterTotal reviewsAvg. rating
2024 Q4155.0
2025 Q1264.8
2025 Q284.9
2025 Q3125.0
2025 Q4654.7
2026 Q1314.7
2026 Q2204.8
2026 Q364.8