G2 Vendor Directory

InTouch CRM

by InTouchCRM

18

Reviews

4.1

Star rating

#163

Rank in Marketing Automation

Pros and cons

Pros

  • Collaborative Efforts
  • Ease of Use

Cons

  • Slow Loading
  • Slow Performance

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for InTouch CRM.

Page views and citations · InTouch CRM

Source: G2 review data

Losing to

Based on reviewers of other products who said they switched from InTouch CRM.

Key stats

-100.0%

33

Small Business

2

Adoption by company size

SegmentShare of reviews
Small Business50.0%
Mid-Market16.7%
Enterprise33.3%

Quarterly history

QuarterReviewsStar rating
2024 Q411.0
2026 Q224.3

Satisfaction ratings

Ease of Use8.8
Ease of Setup8.6
Quality of Support8.2
Meets Requirements9.0

What reviewers say

Everything a team needs to stay organised in one place.

3.5

“InTouch CRM just seamlessly centralizes everything a small buisness needs. Instead of hopping between three different apps, it combines contact management, sales pipelines, and email marketing under one roof.”

Founder

Simplifies Sales and Marketing Activities

5.0

“I like how easy InTouch CRM is to use and how it brings contacts, sales, and marketing into one simple system. The automation and clear pipeline view save me time and make managing customers much more efficient. The automation saves me time by handling routine tasks like follow-u”

Sales Attendant

Simple and Effective CRM for Small Business Needs

4.0

“InTouch CRM excels in its simplicity and ease of use, making it an excellent tool for small businesses that want to manage customer relationships without the complexity of larger CRM systems. The interface is intuitive, and the system offers strong automation features for email m”

Data Scientist