Formstack Documents
153
Reviews
4.5
Star rating
#10
Rank in Salesforce CRM Document Generation
Pros and cons
Pros
- Ease of Use
- Integrations
- Automations
- Easy Integrations
- Time-Saving
- Time-saving
Cons
- Learning Curve
- Slow Performance
- Steep Learning Curve
- Bug Issues
- Technical Issues
- Poor Documentation
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
—
69
Small Business
3
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 58.8% |
| Mid-Market | 33.3% |
| Enterprise | 7.8% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 8 | 4.5 |
| 2025 Q1 | 1 | 4.5 |
| 2025 Q2 | 1 | 4.0 |
| 2025 Q3 | 2 | 4.8 |
Satisfaction ratings
Ease of Use8.5
Ease of Setup8.3
Quality of Support8.9
Meets Requirements9.3
What reviewers say
Very simple to use, great for automating getting signatures
5.0
“Love how easy it is to setup and use. We integrate it with Kintone, which allows us to create documents that are sent directly to our customers to sign through AdobeSign. The whole process works seamlessly and we have never had any issues at all. Very happy overall with how it wo”
Automated Document Generation Made Easy
4.5
“Its ability to automate document generation with customizable templates and seamless integrations.”
Great tool to design forms online
4.0
“Easy of use and how to set up forms online to make me customized”