G2 Vendor Directory

Sierra ILS

by Innovative, a ProQuest Company

25

Reviews

4.0

Star rating

#11

Rank in Library Management Systems

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Sierra ILS.

      Page views and citations · Sierra ILS

      Source: G2 review data

      Winning from

      Based on reviewers who said they switched from another product.

      1

      Millennium

      2 switched
      2

      Alma

      1 switched

      Losing to

      Based on reviewers of other products who said they switched from Sierra ILS.

      1

      Polaris ILS

      1 switched
      2

      BoldTrail

      1 switched
      3

      REW (Real Estate Webmasters)

      1 switched

      Key stats

      —

      25

      Mid-Market

      1

      Adoption by company size

      SegmentShare of reviews
      Small Business24.0%
      Mid-Market48.0%
      Enterprise28.0%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use8.6
      Ease of Setup7.6
      Quality of Support7.4
      Meets Requirements8.5

      What reviewers say

      Evaluating Sierra ILS: Pros, Cons, and Key Takeaways

      4.5

      “Comprehensive Functionality, Customizable and Flexible and User Friendly interface”

      Director

      It may look like it’s from 2004, but it works!

      4.5

      “It takes less than a couple days to get used to the system. Learning the different functions is very intuitive and I love that once you feel comfortable, you can start using hot keys and get real fast tabbing between different functions”

      Youth Services Coordinator

      A logical and clean piece of library software

      4.5

      “Visually, Sierra is stunning compared to other ILS’s. All the material is simple, easy to read, and organized quite well. The general circulation features are very strong.”

      Technical Services Librarian