Follett Destiny Library Manager
434
Reviews
4.3
Star rating
#1
Rank in Library Management Systems
Pros and cons
Pros
- Ease of Use
- Library Management
- Reporting
- Tools
- User Interface
- Features
Cons
- Navigation Issues
- Poor Reporting
- Limited Customization
- Not User-Friendly
- Not Intuitive
- Poor Design
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
-97.1%
49
Mid-Market
2
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 38.8% |
| Mid-Market | 43.6% |
| Enterprise | 17.6% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q1 | 160 | 4.3 |
| 2025 Q2 | 1 | 5.0 |
| 2025 Q3 | 2 | 4.8 |
| 2026 Q1 | 1 | 4.5 |
| 2026 Q2 | 35 | 3.9 |
| 2026 Q3 | 1 | 5.0 |
Satisfaction ratings
Ease of Use8.4
Ease of Setup8.5
Quality of Support8.6
Meets Requirements8.8
What reviewers say
Richelle’s Customer Success Support Makes Troubleshooting Easy
4.0
“I appreciate our customer success manager, Richelle. She does a great job helping me when I need to troubleshoot issues.”
Follet Destiny, solid and reliable if a bit old and clunky
3.5
“Destiny Library Manager works well enough for tracking books as they get checked out and assigning fines as needed. Support has always been quick to assist and great to work with.”
Easy to Learn and Get Up to Speed—Even Without Instructions
4.5
“I was given no instruction when I started in my library. I had to figure the software out myself and I love how easy it was to get everything figured out.”