G2 Vendor Directory

Atriuum ILS

by Book Systems, Inc.

109

Reviews

4.9

Star rating

#2

Rank in Library Management Systems

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Atriuum ILS.

      Page views and citations · Atriuum ILS

      Source: G2 review data

      Winning from

      Based on reviewers who said they switched from another product.

      Losing to

      Based on reviewers of other products who said they switched from Atriuum ILS.

      Key stats

      —

      94

      Small Business

      1

      Adoption by company size

      SegmentShare of reviews
      Small Business81.7%
      Mid-Market16.5%
      Enterprise1.8%

      Quarterly history

      QuarterReviewsStar rating
      2024 Q475.0
      2025 Q155.0
      2025 Q235.0
      2025 Q395.0
      2025 Q425.0

      Satisfaction ratings

      Ease of Use9.5
      Ease of Setup9.5
      Quality of Support9.9
      Meets Requirements9.8

      What reviewers say

      Effortless to Use with Outstanding Support

      5.0

      “I love how easy it is to use, and their customer support is always fantastic. We’ve had no issues with connection or downtime, which keeps everything running smoothly. Our patrons also love the new look of the OPAC and how simple it is to navigate. The features Atriuum offers wor”

      Office Professional

      Even this 50 year-old can do it!

      5.0

      “The system is easy to use and very convenient. I like the options for student use and love the interactive OPEC system”

      Librarian

      I had a very good experience with Atrium

      5.0

      “Any time I have had a problem with something I was trying to do and didn't know how to do it, they were there to help me out. When I have seen them at a conference and spoke to them about an issue I was having, Mrs. Susan would not let me walk away until she seen my issues were f”

      A.R>Facilitator