Polaris ILS
14
Reviews
3.5
Star rating
#12
Rank in Library Management Systems
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
—
-29
Small Business
1
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 50.0% |
| Mid-Market | 42.9% |
| Enterprise | 7.1% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 1 | 3.5 |
Satisfaction ratings
Ease of Use7.5
Ease of Setup6.4
Quality of Support7.8
Meets Requirements8.7
What reviewers say
Easy to Use, Simply to Learn
4.0
“Polaris was simple to learn when I was just starting in the Circulation Department at the library. It's interface is fairly user-friendly while still having a lot of functions.”
Circulation assistant
3.0
“Easy to put multiple holds on. Easy to utilize the patron record information.”
Love Polaris
5.0
“My favorite feature about Polaris is that it lets you search by various identifiers. For example, you can search a book by author, barcode, or title. You can also search people by both their first and last names.”