Khoros Communities
Reviews
Star rating
Rank in Online Community Management
Pros and cons
Pros
- Ease of Use
- Helpful
- Features
- Simple
- Intuitive
- Easy Access
Cons
- Editing Issues
- Expensive
- Deletion Issues
- Layout Issues
- Technical Issues
- Ticketing Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 21.1% |
| Mid-Market | 32.2% |
| Enterprise | 46.7% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q1 | 1 | 4.5 |
| 2025 Q3 | 1 | 0.0 |
Satisfaction ratings
What reviewers say
All-in-one AI powered tool
“It has integrated AI, which is the need of the hour to streamline processes for various fields.”
Khoros Service and its ai powered solution is exceptional.
“Khoros Service and its ai powered solution is exceptional.Management of the Social media marketing at such a huge level was a plus. Also, Its Ease of implementation.”
The experience is great, and awesome!
“I like how Khoros, and would definitely recommend it to a colleague or friend who is in the same industry as I am, which is Customer Experience. I like how it's easier to connect with customers and understand how the system works, not just for the leadership, but for our employee”