G2 Vendor Directory

Ideagen Mail Manager

by Ideagen

137

Reviews

4.3

Star rating

#17

Rank in Email Management

Pros and cons

Pros

  • Ease of Use
  • Customer Support
  • Organization
  • Setup Ease
  • Implementation Ease
  • Inbox Management

Cons

  • Compatibility Issues
  • Poor Customer Support
  • Slow Performance
  • Difficult Setup
  • Expensive
  • Bug Issues

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Ideagen Mail Manager.

Page views and citations · Ideagen Mail Manager

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Key stats

—

50

Small Business

1

Adoption by company size

SegmentShare of reviews
Small Business67.6%
Mid-Market29.4%
Enterprise2.9%

Quarterly history

QuarterReviewsStar rating
2024 Q474.3
2025 Q1104.5
2025 Q254.4
2025 Q344.6
2025 Q4204.3
2026 Q114.0

Satisfaction ratings

Ease of Use8.7
Ease of Setup8.4
Quality of Support8.1
Meets Requirements8.7

What reviewers say

Mail Manager Works!

5.0

“I am a champion and advocate in my firm for Mail Manager! It makes organizing and retrieving emails seamless and simple. In seconds I can direct and assign messages where I need them to be saved and it happens real-time in the course of receiving and sending email. I use it exte”

Principal

Effortless Workflow and Outstanding Support with Mail Manager

4.0

“One of the main things I like best about Mail Manager is how it helps to run our workflow smoothly. It is easy to set up and just works away in the background with little input needed from ourselves. The initial integration was slightly confusing but once we understood the feat”

Office Manager

Email Benefits

5.0

“This tool has made email filing a priority for our team by prompting employees to file messages right away. It has also made the offboarding process much simpler, as I no longer have to spend hours sorting through years of emails that were never filed.”

Engineering Technician/IT