G2 Vendor Directory

Gitter

by GitHub

49

Reviews

4.0

Star rating

#14

Rank in Other Office

Pros and cons

Pros

  • Ease of Use
  • Features
  • Team Collaboration
  • Convenience
  • Communication
  • User Interface

Cons

  • Learning Curve
  • Not Intuitive
  • Limited Features
  • Difficult Navigation
  • Status Issues
  • Missing Features

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Gitter.

Page views and citations · Gitter

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Gitter.

Key stats

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29

Small Business

1

Adoption by company size

SegmentShare of reviews
Small Business64.6%
Mid-Market18.8%
Enterprise16.7%

Quarterly history

QuarterReviewsStar rating
2025 Q314.5

Satisfaction ratings

Ease of Use8.8
Ease of Setup9.4
Quality of Support8.5
Meets Requirements8.4

What reviewers say

Place to talk to professionals

4.5

“Best thing about Gitter is that I can openly and freely talk to similar professionals and get my query resolved without being subjected to judgment and criticism”

Senior Software Engineer

Gitter is a way to go!

3.5

“Gitter supports real-time chat, which is ideal for quick discussions, problem-solving, and brainstorming within developer communities. This immediacy helps teams. Gitter is free to use, which is particularly beneficial for open-source projects and communities that rely on accessi”

Head of Customer Implementation

Gitter open source heaven for chat room and instant msg

4.0

“- easy to grow community - single git account can be used in this open source platform - paid version for businesses to help grow private community and keep secure messaging - works very similar to slack for cloud use cases”

Technical Team Lead