G2 Vendor Directory

Frigade

by Frigade

27

Reviews

4.8

Star rating

#22

Rank in Digital Adoption Platform

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Frigade.

      Page views and citations · Frigade

      Source: G2 review data

      Winning from

      Based on reviewers who said they switched from another product.

      Key stats

      +18.2%

      89

      Small Business

      2

      Adoption by company size

      SegmentShare of reviews
      Small Business70.4%
      Mid-Market29.6%
      Enterprise0.0%

      Quarterly history

      QuarterReviewsStar rating
      2026 Q2114.9
      2026 Q3134.7

      Satisfaction ratings

      Ease of Use9.6
      Ease of Setup9.7
      Quality of Support9.8
      Meets Requirements9.6

      What reviewers say

      Help for our users right inside the product

      4.5

      “Our users can ask a question inside the app and get an answer right away. The assistant also walks them through the steps on the page they're on, which has been great for the less common workflows in our product. That in-app guidance has taken a lot of repeat questions off our su”

      Support Engineering Lead

      Frigade Makes Onboarding Tours and In-App Forms Easy to Update—No Releases Needed

      5.0

      “We added Frigade to our product earlier this year, starting with product tours for first-time app users. The tours guide people to the right screen, and the forms let us ask a quick question in the moment instead of sending a follow-up email. Our team can update any of it without”

      Growth

      Templates That Fit Our Use Cases and Easy, No-Engineer Flow Creation

      4.0

      “The templates they have set up align with our use cases. Creating a new flow just takes a couple of clicks and if I want to edit the styles I can do so easily without an engineer involved. I also really like how we have it integrated with Amplitude.”

      Senior Product Manager