WalkMe
Reviews
Star rating
Rank in Digital Adoption Platform
Pros and cons
Pros
- Ease of Use
- Helpful
- Customer Support
- Features
- Training
- Positive Experience
Cons
- Learning Curve
- Complexity
- Steep Learning Curve
- Time-Consuming
- Limited Customization
- Limitations
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 12.3% |
| Mid-Market | 27.1% |
| Enterprise | 60.6% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 20 | 4.8 |
| 2025 Q1 | 12 | 4.8 |
| 2025 Q2 | 14 | 4.9 |
| 2025 Q3 | 25 | 4.7 |
| 2025 Q4 | 7 | 4.5 |
| 2026 Q1 | 13 | 4.6 |
| 2026 Q2 | 30 | 4.7 |
| 2026 Q3 | 12 | 4.7 |
Satisfaction ratings
What reviewers say
Adoption SAP simplifiée, malgré des traductions perfectibles
“J’apprécie la facilité d’utilisation de WalkMe et sa couverture à la fois dans l’application et via le portail de formation. Cela donne aux utilisateurs différentes possibilités de se former et d’adopter les processus. Je peux aussi apporter de l’aide directement dans SAP, en plu”
Good add-on to workaround Workday shortcommings
“I feel like the creation tool is easy to use even for someone who is not super technical. The support that I receive from my the team I work with including Rich Peterson, Kate Luckett, and Ben, plus all the support staff when you use the WalkMe support feature when building have ”
Intuitive WalkMe Editor and Console Make Building Quick Solutions Easy
“The WalkMe Editor and Console are quite intuitive and user friendly, which makes it easy for us, developers, to create quick solutions for the end users.”