G2 Vendor Directory

Freshstatus

by Freshworks

370

Reviews

4.5

Star rating

#23

Rank in Incident Management

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Freshstatus.

      Page views and citations · Freshstatus

      Source: G2 review data

      Winning from

      Based on reviewers who said they switched from another product.

      Losing to

      Based on reviewers of other products who said they switched from Freshstatus.

      Key stats

      —

      67

      Small Business

      2

      Adoption by company size

      SegmentShare of reviews
      Small Business68.4%
      Mid-Market25.7%
      Enterprise5.9%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use9.2
      Ease of Setup9.3
      Quality of Support9.0
      Meets Requirements8.8

      What reviewers say

      Easy to use

      4.0

      “Freshstatus has a lot of great features added to their free plan, and once my account was setup it was very intuitive to use. They also include an API interface where I can programatically update my product's status, which is amazing!”

      Administrator

      Great alternative to other paid services

      5.0

      “We use to have statuspal but it went paid completely, we now use the full suite of free freshworks services and will upgrade as soon as we grow.”

      Systems Architect

      A Great status page for professional.

      4.0

      “I personnaly use Freshstatus since 1 year, my status page is amazing with a lot of informations for all of my customers. I was supprised by the number of free functionality of this free status page. The status page is really easy to use and implement on our website. I don't perso”

      Administrator