G2 Vendor Directory

Freshdesk Gmail Gadget for G Suite

by Freshworks

21

Reviews

4.5

Star rating

#12

Rank in Google Workspace for Sales

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Freshdesk Gmail Gadget for G Suite.

      Page views and citations · Freshdesk Gmail Gadget for G Suite

      Source: G2 review data

      Winning from

      Based on reviewers who said they switched from another product.

      Losing to

      Based on reviewers of other products who said they switched from Freshdesk Gmail Gadget for G Suite.

      Key stats

      —

      65

      Small Business

      1

      Adoption by company size

      SegmentShare of reviews
      Small Business66.7%
      Mid-Market23.8%
      Enterprise9.5%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use9.2
      Ease of Setup9.3
      Quality of Support9.5
      Meets Requirements9.6

      What reviewers say

      Freshdesk Centralizes your Workday

      5.0

      “What I like best is the ability to have all issues and or tasks in one place. It allows for a workday to be more structured, for communication to be more centralized and for greater productivity. The way in which tasks fall into response times prevents anything from falling off o”

      Analyst

      Efficient monitoring in the control and handling of incidents.

      5.0

      “I love the versatility of this application and the organization in the event log can be grouped in the same panel also easy to adjust to email Gmail for my work in the area of ​​Sales and Marketing caters personalized each situation presented by the use of services being this asp”

      Especialista en ventas y marketing

      Best Companion for Freshdesk on Gmail

      3.5

      “Makes mailbox and Support request organized. Complete search without any hassle of different applications. Gmail integration with FreshDesk needed this add-on.”

      User