G2 Vendor Directory

FreshBooks

#10 in Billing

Toronto

1

Products on G2

981

Total reviews

4.5

Avg. star rating

  • FreshBooks ranks #10 in Billing.
  • Reviews across FreshBooks's portfolio declined 72.2% quarter-over-quarter.
  • FreshBooks's 1 product span 6 categories on G2.
  • Small Business is the largest segment among reviewers, at 86.5%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across FreshBooks's products.

Page views and citations · FreshBooks

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

1

Intuit

94 switched
2

PayPal

6 switched
3

Harvest

4 switched
4

Zoho

4 switched
5

Wave

3 switched

Losing to

Based on reviewers of other products who said they switched from FreshBooks.

1

Intuit

15 switched
2

Zoho

9 switched
3

Invoiced

5 switched
4

Ruddr

5 switched
5

Xero

5 switched

Key stats

-72.2%

#10

6

Small Business

2003

383

Toronto

Adoption by company size

SegmentShare of reviews
Small Business86.5%
Mid-Market9.0%
Enterprise4.5%

Quarterly history

QuarterTotal reviewsAvg. rating
2024 Q4904.5
2025 Q1194.2
2025 Q2344.5
2025 Q3104.5
2025 Q434.0
2026 Q1114.1
2026 Q2184.2
2026 Q354.7