Frame AI
22
Reviews
4.5
Star rating
#14
Rank in Proactive Customer Retention
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Key stats
—
68
Mid-Market
3
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 13.6% |
| Mid-Market | 72.7% |
| Enterprise | 13.6% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|
Satisfaction ratings
Ease of Use7.8
Ease of Setup8.0
Quality of Support10.0
Meets Requirements8.8
What reviewers say
Helpful AI System for Alerts
5.0
“Frame AI has been best at giving us alerts when clients have need help that needs to be escalated to higher intervention”
Frame AI System
4.0
“Frame AI has been really helpful to diagnose problems we are having. It saves our team countless hours of scouring tickets to spot potential issues.”
Data-Driven Insights and Proactive Escalation Intervention
3.5
“Frame provides accurate escalation and critical-event monitoring capabilities that allow our leaders to focus on valuable, strategic initiatives and team investment without fear of missing important opportunities to intervene on high severity customer interactions.”