Firm360
154
Reviews
4.4
Star rating
#10
Rank in Accounting Practice Management
Pros and cons
Pros
- Ease of Use
- Customer Support
- Centralized Management
- Efficiency Improvement
- Document Management
- Time Saving
Cons
- Limited Features
- Poor Usability
- Client Management
- File Management
- Limited Customization
- Poor Customer Support
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
-100.0%
57
Small Business
1
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 91.2% |
| Mid-Market | 8.1% |
| Enterprise | 0.7% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 8 | 4.9 |
| 2025 Q1 | 73 | 4.3 |
| 2025 Q4 | 2 | 4.3 |
| 2026 Q1 | 12 | 4.7 |
| 2026 Q2 | 51 | 4.4 |
Satisfaction ratings
Ease of Use9.0
Ease of Setup8.6
Quality of Support9.2
Meets Requirements8.7
What reviewers say
Projects, Time Tracking, and Assignments That Work Smoothly
5.0
“I like the Projects feature, along with the time tracking and assignment tools.”
Great Timer and Secure Client Document Sharing.
5.0
“I like the timer and the ability to send clients documents securely.”
Our Firm360 Review
5.0
“The user interface is clean and intuitive, which makes it easy to navigate and helps both staff and management stay organized. Implementation was straightforward, and the system has improved our visibility into project status while supporting better overall firm productivity.”