SmartSuite
186
Reviews
4.4
Star rating
#13
Rank in Audit Management
Pros and cons
Pros
- Ease of Use
- Flexibility
- Customer Support
- Intuitive
- User Interface
- Efficiency
Cons
- Expensive
- Missing Features
- Learning Curve
- Complex Functions
- Task Management
- Difficult Navigation
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
+50.0%
59
Small Business
16
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 50.8% |
| Mid-Market | 31.9% |
| Enterprise | 17.3% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q1 | 1 | 5.0 |
| 2025 Q2 | 1 | 5.0 |
| 2025 Q4 | 1 | 4.5 |
| 2026 Q2 | 2 | 5.0 |
| 2026 Q3 | 3 | 5.0 |
Satisfaction ratings
Ease of Use8.9
Ease of Setup8.9
Quality of Support9.1
Meets Requirements8.9
What reviewers say
Powerful Workflows with SmartSuite’s Record Linking and Dashboards
4.0
“The powerful table linking and the dashboard features in SmartSuite make creating highly customized workflows possible. SmartSuite is more reliable than many other work management platforms.”
SmartSuite Unifies Data Types in One Smooth, Ever-Expanding Platform
4.0
“SmartSuite brings several different data types together in one smooth, cohesive application. I really appreciate that it’s always expanding its capabilities and continuing to grow.”
Keeps Social Media Requests Organized and On Track
4.0
“It helps us keep organized...esp for my social media requests”