G2 Vendor Directory

GoFileRoom

by Thomson Reuters

35

Reviews

4.1

Star rating

#9

Rank in Document Scanning

Pros and cons

Pros

  • Ease of Use
  • Document Management
  • Easy Access
  • Security
  • Cloud Storage
  • Data Storage

Cons

  • Outdated Design
  • Limited Customization
  • Data Management Issues
  • Inefficient Search Functionality
  • Lacking Features
  • Search Difficulties

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for GoFileRoom.

Page views and citations · GoFileRoom

Source: G2 review data

Losing to

Based on reviewers of other products who said they switched from GoFileRoom.

Key stats

-66.7%

37

Small Business

3

Adoption by company size

SegmentShare of reviews
Small Business42.4%
Mid-Market36.4%
Enterprise21.2%

Quarterly history

QuarterReviewsStar rating
2024 Q414.0
2025 Q415.0
2026 Q125.0
2026 Q233.3
2026 Q314.0

Satisfaction ratings

Ease of Use8.4
Ease of Setup7.0
Quality of Support8.7
Meets Requirements9.1

What reviewers say

Organizational Gem for Document Management

4.0

“I used GoFileRoom for school to organize and store important documents and assignments. It made it easier to keep track of my files and access them when I need to. I love how it helped me keep all of my school assignments organized in one place. What I like most about GoFileRoom ”

Verified reviewer

Secure, Structured Document Management with Fast Access Anywhere

5.0

“store huge volumes of documents,keep everything structured, quick to find files, standardize processes,access documents anytime, anywhere and Strong security features”

Remote Support Engineer L2

Robust Document and Workflow Management

4.5

“I like GoFileRoom's robust system and how easy it is to navigate. It's particularly helpful for tracking many client assignments. The initial setup was easy, which was a great start to using the software. I also appreciate the secure document storage capabilities and how it helps”

Accountant