G2 Vendor Directory

FireHydrant

by FireHydrant

143

Reviews

4.5

Star rating

#16

Rank in AI SRE Tools

Pros and cons

Pros

  • Slack Integration
  • Integrations
  • Ease of Use
  • Automation
  • Customer Support
  • Alert Management

Cons

  • Missing Features
  • Feature Issues
  • Limited Customization
  • Confusion
  • Complexity
  • Integration Issues

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for FireHydrant.

Page views and citations · FireHydrant

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from FireHydrant.

Key stats

-100.0%

70

Mid-Market

2

Adoption by company size

SegmentShare of reviews
Small Business4.9%
Mid-Market50.0%
Enterprise45.1%

Quarterly history

QuarterReviewsStar rating
2025 Q174.7
2025 Q325.0
2025 Q424.0
2026 Q115.0
2026 Q234.3

Satisfaction ratings

Ease of Use8.8
Ease of Setup9.0
Quality of Support9.4
Meets Requirements9.0

What reviewers say

FireHydrant Makes Incident Notifications Effortless and Keeps the Right People Informed

5.0

“FireHydrant makes it extremely easy to notify engineers and other stakeholders that an incident is occuring, it helps make sure the right people are pulled in and notified. Overall it does a good job of helping managers feel confident that someone can respond to an issue if one o”

Software Engineer

Cheaper Alternative to Opsgenie, With Room to Grow

3.5

“A cheaper alternative to Opsgenie. It offers a good set of tools, and customer support responds quickly when I reach out with a request.”

Senior Site Reliability Engineer

FireHydrant’s Guided Workflows and Monitoring Integrations Shine

5.0

“I like how FireHydrant integrates with monitoring tools and provide checklists...guided workflows”

Counselor