Everhelp - your result-as-a-service ecosystem for customer support outsourcing, configuring people, process, and technology to reach the goals you are chasing.
Think of us less as a vendor and more as a business partner: you tell us your goal, and we assemble the people, process, and technology setup to hit it.
Founded in 2021, we've become a fast-growing secure company with ISO 27001 and PCI DSS certification, ranking #13 on Clutch's Top 100 Fastest-Growing Companies list. Uniting 1,000+ agents across 4 continents, we've delivered over 125 projects for SaaS, eCommerce, fintech, logistics, and hospitality companies. With our proprietary AI technology, our clients automate up to 85% of routine requests, replying in 15 seconds and covering 90+ languages 24/7 across email, chat, and social media channels.
Our experience is backed up by numbers: a 96% internal quality score, 83%+ average CSAT, and 76% first contact resolution.
Services:
◾Customer support operations
◾Omnichannel support
◾Help desk & technical support
◾Zendesk implementation, migration & audit services
◾Startup support
◾Back-office support
We've earned 8 industry awards, including 2026 Outsource Partner of the Year, a Gold Stevie Award for Customer Service Outsourcing Provider of the Year, and a Silver Stevie® Award for Best Use of Technology in Customer Service.