G2 Vendor Directory

Updox

by EverCommerce

104

Reviews

4.3

Star rating

#12

Rank in Telemedicine

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Updox.

      Page views and citations · Updox

      Source: G2 review data

      Winning from

      Based on reviewers who said they switched from another product.

      1

      Doxy.me

      1 switched
      2

      Sfax

      1 switched

      Losing to

      Based on reviewers of other products who said they switched from Updox.

      1

      Curogram

      3 switched
      2

      Jotform

      1 switched
      3

      Jotform Workflows

      1 switched

      Key stats

      —

      61

      Small Business

      4

      Adoption by company size

      SegmentShare of reviews
      Small Business85.4%
      Mid-Market8.7%
      Enterprise5.8%

      Quarterly history

      QuarterReviewsStar rating
      2026 Q310.0

      Satisfaction ratings

      Ease of Use9.2
      Ease of Setup9.0
      Quality of Support8.9
      Meets Requirements9.1

      What reviewers say

      Great Software!!

      5.0

      “Updox has great features like online consultation. Reminders, scale operation and many other features.”

      Marketing Head

      Great Experience with Updox

      5.0

      “Updox is best for giving unlimited cloud storage and fllexible functionality. We can easily send faxes and can be able to directly link to a patients.”

      User

      Great Experience with Updox Software

      5.0

      “Updox is best for directly tranfer reports to patient charts, send faxes to specialists and it also secure the messages.”

      User