G2 Vendor Directory
14

Reviews

3.7

Star rating

#10

Rank in Online Fax

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Sfax.

      Page views and citations · Sfax

      Source: G2 review data

      Losing to

      Based on reviewers of other products who said they switched from Sfax.

      Key stats

      -100.0%

      29

      Small Business

      1

      Adoption by company size

      SegmentShare of reviews
      Small Business69.2%
      Mid-Market15.4%
      Enterprise15.4%

      Quarterly history

      QuarterReviewsStar rating
      2026 Q215.0

      Satisfaction ratings

      Ease of Use8.8
      Ease of Setup8.8
      Quality of Support8.3
      Meets Requirements8.7

      What reviewers say

      Customer Service is worst

      0.0

      “Nothing. They changed my number and raised the fee $65 and then the next year when I called them out on it they told me they would not do anything about it.”

      Principal Attorney

      sfax still has some work

      3.5

      “Ability to add contacts on main screen and ability to turn off cover page”

      Case Manager

      Very easy to use, highly recommend

      4.5

      “I like how it’s easy to learn how to use (since it’s similar to using email).”

      Acupuncturist